Children’s Health Services | Pediatric & Adolescent Care

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Give us a call today if your child needs…

Vaccinations
Flu Shots
Developmental Screenings
ADHD & Behavioral Concerns
Lactation Consulting
Chronic Disease Care

Viral & Bacterial Illnesses Diagnosis & Treatment
Asthma Care
Female Adolescent Exams
Obesity and Weight Management
Pediatric Nutrition
Routine Wellness Visits

About Children’s Health Services…

Mission

As pediatricians, our mission is to provide comprehensive, patient-centered healthcare for babies, toddlers, children and adolescents to build a future generation of healthy, happy kids. Our goal is to put our patients’ needs first and parents’ concerns at ease by providing specialized attention and complete medical treatment for all childhood illnesses and conditions, while educating parents about child development, chronic diseases, proper nutrition, and the need for ongoing maintenance of healthy habits throughout their growth. We hope to be a comforting source of professional knowledge and to provide the highest quality healthcare for your little ones, as you navigate the amazing, and sometimes overwhelming, journey of parenthood!

Why Choose Us?

Each of our doctors is an established board-certified pediatrician, as well as a member of the American Academy of Pediatrics. They come to us with years of experience, knowledge and training that have prepared them to become a leader in pediatric healthcare. Our providers are passionate about what they do, and can be trusted to give you the most thorough and accurate medical advice possible. We strive to build long-lasting relationships with our patients, and to offer continuing care through every stage of child development– starting from the day that they’re born in the hospital. Our pediatricians follow all newborns, children and adolescents who are admitted to Vidant Medical Center, so your child will have continuing care with a doctor that you know and trust. Additionally, if you are an expectant first-time mom, we have a certified Lactation Specialist/Nurse Practitioner on staff who can answer any questions you may have about breastfeeding and baby care during your pregnancy. Children’s Health Services offers advanced open access to our patients. We also provide direct communication with providers during after hours. After hours, please call 252-329-7337 and you will be able to speak with Vidant Health Direct Nurse Triage. You may select to be triage or you may request to speak to the on-call provider at Children’s Health Services. This service should only ever be utilized for acute care needs and not for prescription or refill information.

New Patients

If you are a prospective patient looking for a new doctor for your child, you are welcome to stop by and check out our facilities anytime, come to one of our open meet-and-greets, or call the front desk to discuss scheduling your first appointment. Our receptionists will ask you a few questions about your child’s medical history and insurance coverage, and then reserve the first available appointment for you! Please take a look at our Patient Forms page for a list of “First Visit” registration forms that you can print, fill out and bring with you to speed up the new patient process. You can also look through our Frequently Asked Questions page to answer some initial questions that you may have.

Hours

Our office is open Monday-Friday from 9:00 a.m. to 5:00 p.m. For sudden illnesses, we also have an acute care walk-in clinic every morning before work hours, Monday-Friday, from 7:50 a.m. to 8:50 a.m. There is a separate waiting room for sick patients, and no appointment is necessary to come in. Please note: because these are walk-ins, some days can be busier than others, and there may be a long wait. Try to be patient. Our doctors will do everything they can to be sure that your child is seen.

Appointments

Payments

Patient Experience

We’re proud to be part of the Reach Out and Read Carolinas network of trained providers supporting children and families in building strong relationships, healthy routines and making moments together. Learn more at www.rorcarolinas.org.

Children’s Health Services, PA uses validated depression screening tools and we provide referrals and follow-up with behavioral health specialists.
Dental Health: The pediatricians at Children’s Health Services prescribe oral fluoride supplementation starting at age 6 months for children whose water supply is deficient in fluoride. In addition, fluoride varnish is applied to the primary teeth of all infants and children starting at the age of primary tooth eruption.
Patient Satisfaction: Patient satisfaction surveys reflects our patients perceptions of their interactions with providers and staff, in and out of the exam room. Our patient satisfaction survey functionality, gives our patients the ability to analyze our performance so we may better understand and begin to consider potential actions to improve our patient experience. After every encounter here at Children’s Health Services, you will receive a survey through the patient portal to be able to give feedback about your visit. The survey will be sent to the email address associated with your patient portal account.

Enhanced Patient Access

Extended Routine and Urgent Care Access:
It is the policy of the practice to provide routine and urgent care appointments outside regular business hours whenever possible. In order to meet the demands of our patients, we are open on Saturday’s from 9 to 11am. In addition, we contract with East Carolina University After Hours Night Clinic. The After Hours Night Clinic is open from 6 p.m. to 9 p.m. daily. Our providers are on-call and rotate working at ECU After Hours Clinic throughout the week. Therefore, our patients are able to have access to a Children’s Health Service’s provider after-hours each night of the week and on weekends as well.TeleHealth Appointments:
For patients who meet specific criteria (determined by physician) we offer telemedicine appointments through TeleHealth. TeleHealth appointments can be requested one of two ways. The patient/parent may contact our office during regular business hours to request an TeleHealth visit. They will be instructed on how to create an account by one of our administrative staff members. If the patient is an established TeleHealth patient, they may log in to their account and request an appointment individually.

Direct Provider Communications via Patient Portal and Telephone:

If you have a question about a medical issue after hours, simply call our office at (252)329-7337, and you will speak directly to the After Hours Nurse Triage service, where you can speak to a registered Nurse regarding your situation. She/He will assess your child’s symptoms and give you clinical advice, and if needed, will direct you to the ECU After Hours Clinic for an immediate appointment.

The after hours clinic is located in the ECU Pediatric Outpatient Center at Brody School of Medicine, which is open 7 days a week from 6:00 pm to 9:00 p.m. You can also reach our providers by logging in to your patient portal and sending a secure message for non-emergent questions during regular business hours. Our providers will reply via the portal to your question or concern. If you have questions about obtaining access to the patient portal please contact our office.

Our Mission

COVID-19

Give us a call today if your child needs…

Vaccinations

Flu Shots

Developmental Screenings

ADHD & Behavioral Concerns

Lactation Consulting

Chronic Disease Care

Viral & Bacterial Illnesses Diagnosis & Treatment

Asthma Care

Female Adolescent Exams

Obesity and Weight Management

Pediatric Nutrition

Routine Wellness Visits

About Children’s Health Services…

Office Hours

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